The BRCN Information Technology Department operates and maintains IT resources in support of the college's mission and goals. Services include academic support, administrative systems support, student services, and faculty and staff support and training. The BRCN IT Help Desk is available to assist you with any computer related problems on campus. 

Access BRCN Email on your SmartPhone

Please review the Student Mobile Devices Policy.  By loading BRCN email on your phone you agree to the terms in this policy.

View directions here: BRCN Email on Cell Phones

Password Assistance

Need help with your password? Click here for instructions: Password Reset Instructions

Microsoft Office365

As a BRCN Student you have free access to use BRCN’s MS Office365 portal. 
This portal gives you the full version of the most current version of Microsoft’s Office Suite that works completely online as well as the option to install the applications locally on your personal devices. 
BRCN already provides local installations of MS Office on all BRCN PCs so please do not attempt to install any applications on BRCN computers. 
Please note that you will only have access to this service while a current student with an active BRCN account.  
If your status changes, due to withdrawing or graduation, you will lose access to the service and all files you may have stored there. Please plan ahead for this.

To use Office365, go to the link below and login using your BRCN email as the login and your BRCN password:
https://portal.office.com/Home 

COMPUTER RECOMMENDATIONS

Hardware

  • Intel i3 or AMD Ryzen 3 processor (Minimum)/Intel i5 or AMD Ryzen 5 processor (Recommended)
  • 8 GB RAM (Minimum)/16 GB RAM (Recommended)
  • Solid State Drive highly recommended
  • Screen Resolution 1024 x 768 minimum
  • Webcam
  • Microphone
  • Internet upload and download speed of 5 Mbps or Higher

Software

  • Windows 11 (No Windows RT or Windows S Mode) or macOS 13 Ventura
    • Only Genuine Operating Systems are supported.
  • Supported Web Browsers
    • Edge, Firefox, Safari, or Chrome
    • Certain applications may require a specific web browser
  • Microsoft Office
    • Depending on the instructor, assignments may only be accepted if submitted in a Microsoft Office compatible format.
    • BRCN Provides Microsoft Office to all students through the web portal (www.office.com) or through a downloadable local install. Please reach out to helpdesk@brcn.edu for assistance with downloading and installing MS Office.

To test your computer and ensure you have the optimal standards to successfully access all of the online portals please click here:

http://www.speakeasy.net/speedtest/  
Email and Online Learning Portals
Online Learning Computer Guidelines

BRCN IT Department Staff

Did you know? The BRCN IT Department staff is always happy to help you with your technical problems or answer any questions!

If you have any questions regarding BRCN IT resources, feel free to contact us at HelpDesk@brcn.edu or call us at 217-228-5520 Ext. 6900.

Please note: For help with Blessing Hospital Resources such as Citrix/Employee Access, BAR, or NetLearning, please call the Blessing IS Help Desk at Ext. 6750.

Our typical Office Hours are:
8:00am to 4:00pm, Monday-Friday.
After hours help available by calling Ext. 6944, seven days a week, from 7:00am-12:00am.

If we miss you, please leave a message with your contact information and we will follow up with you as soon as we can.