The BRCN Information Technology Department operates and maintains IT resources in support of the college's mission and goals. Services include academic support, administrative systems support, student services, and faculty and staff support and training. The BRCN IT Help Desk is available to assist you with any computer related problems on campus. We are located on the second floor of the Student Services Building.
Need help with your password? Click here for instructions: Password Reset Instructions
If you have any questions regarding BRCN IT resources, feel free to contact us at HelpDesk@brcn.edu or call us at 217-228-5520 Ext. 6900.
Please note: For help with Blessing Hospital Resources such as Citrix/Employee Access, BAR, or NetLearning, please call the Blessing IS Help Desk at Ext. 6750.
Our typical Office Hours are:
8:00am to 4:00pm, Monday-Friday.
After hours help available by calling Ext. 6944 7 days a week 7:00am-12:00am.
If we miss you, please leave a message with your contact information and we will follow up with you as soon as we can.
BRCN IT Department Staff
- Jordan Smith, Support Center Analyst II, BRCN IT Help Desk Ext. 6900, HelpDesk@brcn.edu
- Steve Downing, Network Administrator Ext. 6906, firstname.lastname@example.org
Did you know? The BRCN IT Department staff is always happy to help you with your technical problems or answer any questions!